PRINCIPLES & VALUES
Our guiding principles and values define who we are and how we interact with our business partners, clients, colleagues, and the public. While simplistic, they are profound at the same time. We strive every day to immerse ourselves and everything we do in them.
We hire great people. We look for world-class skills, but we also want world-class team players, people who want to build a great company. We won’t tolerate people who are just in it for the money, people who are arrogant, or people who complain without taking action. We hire people who care and who want to make a difference.
We understand that our clients are the reason we exist. We’ll always strive to do what’s right for our clients. We’ll be flexible in order to meet our clients’ needs. We will be easy to do business with. We’ll keep things simple.
Every client is a reference. We won’t be perfect, but we’ll do everything we can to ensure that, at the end of the day, our clients are happy with the work that we’ve done.
We believe in the power of teamwork. We are disciplined in the use of team concepts and tools. We approach problem-solving and our work through the use of teams. Each person is accountable for their own job, but we take mutual accountability to ensure that the overall team is successful. We ask for help when we need it and we’re willing to accept help or criticism when it’s offered.
We communicate, communicate, and communicate. No surprises. We’ll listen and engage actively in discussions. We remember that the little things count and will go out of our way to say thank you. We believe that working together is more effective than working in silos.
We run a solid business. We spend money as if it is our own. We operate efficiently in order to keep overhead down and prices reasonable.
We continue to innovate. We recognize that innovation is essential. While we want to take advantage of things we’ve learned in the past, we value new ideas and new people. We respect ideas that are different from the way we’ve always done.
We keep things in balance. We work hard and play hard. We manage our work with respect to important personal commitments. We appreciate the sacrifices that our families make for us.
We believe that attitude is important. We’re excited and we let people know it. We all sell and we all help find great talent. We respect our clients and our teammates. We understand that everyone brings different knowledge and skills to the table. We’re nice-not just to people who have a big title – to everyone. We’re willing to go the extra mile. We are always asking, “What else can I be doing?”